FAQs

What kind of speakers does JENSEN make?

For over 43 years JENSEN have specialised in Speaker systems. We have 2 Ranges: EHT-Series (Explosive Home Theatre) range. And our newly released Elite-Series range of Premium In-Wall models which have Glass front panels in Gloss Black or White for stunning performance and appearance. The Flagship model (Elite-303) even has built in Perfect Centre Speakers that negate the need for an “ugly” dedicated Centre Speaker. Plenty of WOW factor here – especially displayed beside todays Big Screens with tiny bezels (frame around outside of TV). 

Beauty and Grunt!  Soundbars sound ordinary and look cumbersome. Check out Elite Series! The writing was on the wall (pardon the pun) in 2004 when our founder designed and released the first In-Wall speaker. Now In-Wall and In-Ceiling Speakers have evolved and morphed into Hi-Powered In-Wall systems with Glass fronts never seen anywhere in the world before. Beauty and Grunt!  Front speakers (some with inbuilt Centre Speakers) have been designed mainly for high powered Hi Fi and Stereo application providing clean, accurate balanced performance with deep, strong Bass. Add a matching JENSEN Centre Speaker, Subwoofer & Surround models and transform your Hi Fi system into an uncompromising “blow-down-a-wall”, in-your-face Home Theatre Speaker system. Home Theatre becomes live. Welcome to JENSEN Speakers.

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What kind of warranty comes with JENSEN speakers?

The JENSEN warranty is the industry best. Your speakers come with a 5 YEAR WARRANTY (1 year on subwoofer amplifiers). To validate your Warranty, you must register your Warranty Online.  Apart from long Warranties, we carry 15 Years of Spare Parts

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Where do I place my JENSEN speakers?

Personal preference plays a large part in deciding where to place your speakers. Generally, if you prefer a more pronounced bass response you can achieve this by reducing the distance between the rear of the speaker & the wall or more so by placing them so that the rear of the speaker faces into a corner. For a more neutral sound the rear of the speaker should be approximately 0.5 metres or more from the listening position. You should also try to keep the distance from the speakers to the listening position equal to the width that the speakers are apart, so as to form an equilateral triangle between the listener, the left speaker & the right speaker. For more information feel free to contact us by phone or e-mail.

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How do I enormously Boost TV Stereo performance?

Good question because today’s TVs are thin and have tiny speakers that don’t perform. You need 2.1 (Left + Right + Subwoofer) and you purchase a small stereo amplifier (50-100 Watts). Connect signal lead from Audio Out of your TV to this amplifier. Then run Left and Right speaker leads to a JENSEN Subwoofer and another pair from Subwoofer to Left and Right JENSEN Stereo Speakers. This will sound awesome and look sensational beside your modern TV.

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What amplifier should I use with my JENSEN Speakers?

Our speakers are designed with Hi Sensitivity (90 db@1w/m) which means they are naturally LOUD. This also means you don’t need much power to drive them. We suggest an amplifier 60-120 Watts RMS per channel will be lovely. Keep in mind an amplifier with a high output/ wattage will send a cleaner signal at high volume than an amplifier with a lower output/ wattage which will distort the signal progressively as the volume is increased. We have no allegiance to amplifier brands but these 7 make do make our speakers (and any speakers) sing:  Onkyo, Yamaha, Cambridge, Denon, Marantz, Harman Kardon and NAD. Pioneer, Sony, Sherwood, Panasonic etc will be fine but will deliver slightly higher distortion - not as clean and not as sweet.

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What type of speaker lead should I use?

For obvious reasons, all JENSEN Speakers DO NOT come with Speaker Leads. For best results we recommend the 14 Gauge wire for runs under 10 meters or 12 Gauge for 10+ meters. 

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Can I still get spare parts for my JENSEN speakers?

Absolutely. We guarantee that you can obtain parts for your speakers for at least 15 years after the date of purchase. We pride ourselves on state of the art parts supply.

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How do I have my JENSEN speakers serviced?

Please call or email us to work out the best solution as most issues can be fixed in home. We have a network of service centres if you need, but should be booked in by us first.

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Is my subwoofer connected correctly?

If you chose to use the “sub out” terminal on the back of your receiver you must ensure that the RCA lead (not supplied) is connected to L or R low level input terminals on the back of the subwoofer amplifier. You may connect to one or both L,R terminals as they are paralleled internally.

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Do I need 2.1, 5.1, 5.1.2 , 7.2.2 etc?

A small setup (5.1) will be sensational and can “Blow down a wall”. A more serious setup (7.1/9.1), with the extra effects channels, is for more serious movie lovers and will “Blow down 2 walls”. Add a second Sub to any 5.1 - 9.1 setup (which then becomes 5.2 - 9.2) you “Blow down your walls and your neighbours walls”. 

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