FAQs

What kind of speakers does JENSEN make?

For over 43 years JENSEN USA have specialised in Speaker systems for Domestic, Car, In-Wall, In-Ceiling and Professional applications. It is a fact there are more JENSEN loudspeakers in Australian homes than any other brand. We have 3 Ranges: X-Series range of Huge performing Wooden box models.EHT-Series (Explosive Home Theatre) range of In-Wall and In-Ceiling models. And our newly released 2013/14 Elite-Series range of Premium In-Wall models which have Glass front panels in Gloss Black or White for stunning appearance. The Flagship model (Elite-303) even has built in dual Mono Centre Speakers that negate the need for an “ugly” dedicated Centre Speaker. Plenty of WOW factor here – especially displayed beside todays LED/PLASMA/OLED/4k Big Screens with tiny bezels (frame around outside of TV). Tomorrows TV’s will be 6mm Glass panels that float on the wall like a work of art. JENSEN Elite-Series is exactly this. Now and Online.

Beauty and Grunt!  Soundbar boxes sound ordinary and look cumbersome. Built-in and sexy Speakers are in. Check out Elite Series! The writing was on the wall (pardon the pun) in 2004 when our founder designed and released the first In-Wall speaker. 5 Ranges and 9 years later, In-Wall and In-Ceiling Speakers have evolved and morphed into Hi-Powered In-Wall systems with Glass fronts never seen anywhere in the world before. Beauty and Grunt!  Front speakers (some with inbuilt Centre Speakers) have been designed mainly for high powered Hi Fi and Stereo application providing clean, accurate balanced performance with deep, strong Bass. Add a matching JENSEN Centre Speaker, Subwoofer & Surround models and transform your Hi Fi system into an uncompromising "blow-down-a-wall", in-your-face Home Theatre Speaker system. Home Theatre becomes live. Welcome to JENSEN Speakers.

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What kind of warranty comes with JENSEN speakers?

The JENSEN warranty is the industry best. Your speakers come with a 5 or 10 YEAR WARRANTY (1 year on subwoofer amplifiers). To validate your Warranty, you must register your Warranty Online.  Apart from long Warranties, we carry 25 Years of Spare Parts

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Where do I place my JENSEN speakers?

Personal preference plays a large part in deciding where to place your speakers. Generally, if you prefer a more pronounced bass response you can achieve this by reducing the distance between the rear of the speaker & the wall or more so by placing them so that the rear of the speaker faces into a corner. For a more neutral sound the rear of the speaker should be approximately 1 metre or more from any reflective surface such as a wall. You should also try to keep the distance from the speakers to the listening position equal to the width that the speakers are apart, so as to form an equilateral triangle between the listener, the left speaker & the right speaker. For more information feel free to contact us by phone or e-mail.

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How do I enormously Boost TV Stereo performance?

Good question because today’s TVs are thin and have tiny speakers that don’t perform. You need 2.1 (Left + Right + Subwoofer) and you purchase a small stereo amplifier (50-100 Watts). Connect signal lead from Audio Out of your TV to this amplifier. Then run Left and Right speaker leads to JENSEN Elite-606 Subwoofer and another pair from Subwoofer to Left and Right JENSEN Elite-202 Speakers. This will sound awesome and look sensational beside your modern TV.

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What amplifier should I use with my JENSEN Speakers?

Our speakers are designed with Hi Sensitivity (91 /92 db@1w/m) which means they are naturally LOUD. This also means you don’t need much power to drive them. We suggest an amplifier 60-120 Watts RMS per channel will be lovely. Keep in mind an amplifier with a high output/ wattage will send a cleaner signal at high volume than an amplifier with a lower output/ wattage which will distort the signal progressively as the volume is increased. We have no allegiance to amplifier brands but these 7 make do make our speakers (and any speakers) sing:  Onkyo, Yamaha, Cambridge, Denon, Marantz, Harman Kardon and NAD. Pioneer, Sony, Sherwood, Panasonic etc will be fine but will deliver slightly higher distortion - not as clean and not as sweet.

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What type of speaker lead should I use?

For obvious reasons, all JENSEN Speakers DO NOT come with Speaker Leads. For best results we recommend the 14 Gauge wire for runs under 10 meters or 12 Gauge for 10+ meters. Your local JENSEN dealer, found on the Dealers Page of this website  can also assist you here.

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Can I still get spare parts for my JENSEN speakers?

Absolutely. We guarantee that you can obtain parts for your speakers for at least 25 years after the date of purchase. We pride ourselves on state of the art parts supply.

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How do I have my JENSEN speakers serviced?

You can return your JENSEN item to the place of purchase for forwarding to our nearest service department, or you can take your JENSEN item directly to our any one of our service centres.

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Can I add feet to my Floorstanding speakers?

Yes, but only to suit X-Series (X-5 and X-7). These can be purchased factory-direct at an offer only available to those who have purchased our JENSEN speakers. Normally AU$ 99.00, you pay only $48.00 p/set of 8 pcs. Simply order over phone on Melbourne (03) 9846-3996 or by emailing info@bdimports.com.au with postal address and C/Card details for immediate dispatch. Underneath your X-5 and X-7 you will find 4 round woollen pads per speaker box. Remove these to reveal threaded inserts that your new Spikes screw into. Fitting your new Spikes will just take a minute or two.

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Is my subwoofer connected correctly?

If you chose to use the "sub out" terminal on the back of your receiver you must ensure that the RCA lead (not supplied) is connected to L or R low level input terminals on the back of the subwoofer amplifier. You may connect to one or both L,R terminals as they are paralleled internally.

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How do I enormously Boost TV Stereo performance?

Good question because today’s TVs are thin and have tiny speakers that don’t perform. You need 2.1 (Left + Right + Subwoofer) and you purchase a small stereo amplifier (50-100 Watts). Connect signal lead from Audio Out of your TV to this amplifier. Then run Left and Right speaker leads to JENSEN Elite-606 Subwoofer and another pair from Subwoofer to Left and Right Elite-202 Speakers. This will sound awesome and look sensational beside your modern TV.

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Do I need 2.1, 5.1, 6.1, 7.1, 9.1 or 6.2, 7.2 etc?

First you need to decide if you want Stereo Sound or Surround Sound /Home Theatre. The difference is, Stereo, 2.0 and 2.1 (Left + Right and Left + Right + Sub retrospectively) and Surround Sound/Home Theatre is 5.1 thru 9.1 (Left + Right + Centre + Rear Left + Rear Right + Sub  or 9.1 is same as 5.1 but with 4 extra effects speakers). A small setup (5.1/6.1) will be sensational and can “Blow down a wall”. A more serious setup (7.1/9.1), with the extra effects channels, is for more serious movie lovers and will “Blow down 2 walls”. Add a second Elite-606 Sub to any 5.1 - 9.1 setup (which then becomes 5.2 - 9.2) you “Blow down your walls and your neighbours walls”. AWMEGAAWD !    (Figuratively speaking of course ...)

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